|
General Support Questions
|
|
|
If you have a program-related question or issue with ILPSA please contact ACLD at
ilpsaadmin@alsde.edu.
|
|
|
|
|
|
Technical Questions
|
|
|
1.
|
If you are experiencing a technical issue within ACLD, please review the browser
requirements by clicking on the following link.
|
|
|
|
|
View Workstation Requirements
|
|
|
|
|
If your browser does not meet the minimum requirements defined, please click on
one of the links provided at the bottom of the “Workstation Requirements” page that
coordinate with the type of browser you’re using.
|
|
|
|
|
2.
|
If you are experiencing a technical issue and are receiving an error message within
ACLD, please click on the “Contact ACLD” link below and enter the following information.
|
|
|
|
|
a. The error message and number you are receiving.
|
|
|
b. Your operating system (e.g. Windows 98/2000, Mac OS/9,
etc).
|
|
|
c. Your web browser type (e.g. IE/Netscape) and version.
|
|
|
d. Steps to reproduce the problem.
|
|
|
|
|
Contact ACLD
|
|
|
|
|
Click the "Send" button once all information has been entered.
|